All orders are shipped within 48 hours Monday – Friday 8am – 5pm.
We use the following carriers to deliver our orders:
If a tracking # is provided by the shipping carrier, we will update your order with the
tracking information via email.
The rate charged for the shipping of your order is based on the weight of your products,
and your location. Before the final checkout page you will be shown what the cost of
shipping will be, and you will have a chance to not place your order if you decide not to.
If an item goes on back order we will ship you the part of your order that is in stock.
When the item becomes available we will ship you the rest of your order. You will not be
charged any additional shipping and handling for the second shipment.
Returns, Refunds and Exchanges
How To Return An Item
Your item must be in its original unused condition to be returned. You must return the
item within 30 days of your purchase.
1. Please email firstname.lastname@example.org to request a refund and we will
assign you a tracking #.
2. Mail your returned item to:
Premium Hair Boutique LLC
5200 Jimmy Carter Blvd Suite 5
Norcross GA 30093
3. Include in your package a signed letter stating the reason for your return and the
Some items cannot be returned if they are opened or altered in anyway. Items must be
in original condition.
Merchandise that has been worn, used, or altered will not be accepted for return or
All items are subject to a 10% restocking fee, this will be deducted from your refund. We
also do not refund the original shipping and handling that you paid on the order.
If your item is in like new condition, you may exchange your clothing item for a different
size or color. You will not be subject to a restocking fee in this case, but you still will
have to pay return shipping.